What, How, and Whom of TIB’s Export Support Services

Md. Joynal Abdin, BBA (Hons.), MBA

Founder & CEO, Trade & Investment Bangladesh (TIB)

Secretary General, Brazil Bangladesh Chamber of Commerce & Industry (BBCCI)

 

In today’s interconnected world, businesses are increasingly seeking to expand beyond domestic markets and tap into global opportunities. However, navigating the complexities of international trade is no small feat. From understanding foreign market regulations to managing logistics and compliance, the export process involves numerous challenges that can overwhelm even the most experienced businesses. This is where export support services come in, playing a crucial role in enabling businesses to successfully venture into global markets.

 

Export support services offer invaluable guidance and resources that help businesses overcome barriers to international trade. Whether it’s identifying the right markets, ensuring compliance with trade regulations, or streamlining logistics, these services reduce risks, save time, and optimize resources. For small and medium enterprises (SMEs) in particular, which may lack the internal expertise or resources to manage international trade, export support can be the key to unlocking global growth.

 

By leveraging expert support, businesses can not only expand their reach but also enhance their competitiveness in the global marketplace. Exporting provides opportunities to diversify revenue streams, reduce dependency on local markets, and gain access to larger customer bases. In a highly competitive global economy, having a reliable partner like Trade & Investment Bangladesh (TIB) can make all the difference in helping businesses transition from local players to global contenders.

 

2. What Are Export Support Services?

Export support services are a comprehensive set of solutions designed to assist businesses in expanding their operations into international markets. These services cover every stage of the export journey, from initial market research to final shipment, ensuring that businesses can successfully navigate the complexities of global trade. By providing expert guidance, resources, and logistical support, export support services enable companies to overcome challenges, minimize risks, and maximize their chances of success in foreign markets.

 

Here’s a detailed breakdown of the key components of export support services:

2.1. Export Market Identification

  • Understanding Market Opportunities: This involves thorough research to identify the most lucrative foreign markets for a company’s products or services. It includes analyzing demand, competition, market trends, economic conditions, and trade regulations in target countries.
  • Market Feasibility Studies: By evaluating factors such as purchasing power, cultural preferences, and regulatory environments, businesses can determine which markets are worth entering.
  • Strategic Market Selection: Export support services help businesses select the most promising markets where their products have the highest potential for success.

2.2. Exportability Assessment and Prior Preparations

  • Product Readiness: Assessing whether a company’s products meet the standards, certifications, and regulatory requirements of the target market. This may include modifications to packaging, labeling, or product specifications to comply with local laws.
  • Internal Preparations: Ensuring the business has the operational capacity to meet international demand, such as scaling production, enhancing supply chain management, and securing export licenses.
  • Legal and Compliance Review: Ensuring compliance with export regulations, such as export licenses, trade restrictions, and certifications, which are essential for avoiding legal complications.

2.3. Identification of Potential Buyers

  • Market Intelligence: Leveraging trade databases, market research reports, and business networks to identify credible buyers, distributors, or partners in the target country.
  • Buyer Screening: Vetting potential buyers to ensure their reliability, financial stability, and alignment with the business’s objectives. This step prevents businesses from engaging with unsuitable or high-risk partners.
  • Customized Buyer Lists: Export support services often provide businesses with tailored lists of potential buyers, based on the product category, target market, and buyer profiles.

2.4. Approaching Buyers Over Email

  • Professional Outreach: Crafting personalized, culturally appropriate, and engaging email messages to initiate contact with potential buyers. These emails often highlight the unique value of the product, addressing the buyer’s specific needs.
  • Effective Communication Strategy: Export support teams guide businesses on best practices for follow-ups, maintaining communication, and building a relationship with potential buyers.
  • Negotiation Support: Offering assistance in negotiating pricing, terms, and conditions through email exchanges or virtual communication.

2.5. Having Virtual and Physical Meetings

  • Virtual Meetings: In the early stages of export discussions, virtual meetings (via platforms like Zoom or Microsoft Teams) are often held to build rapport, present products, and negotiate terms. Export support services provide businesses with insights on cross-cultural communication and negotiation tactics during these meetings.
  • Physical Meetings: Once interest has been established, in-person meetings with potential buyers or trade partners may be arranged. Export support providers often help coordinate logistics, from arranging travel and accommodations to setting up product demonstrations or site visits.
  • Trade Shows and Exhibitions: Export support services may also organize or facilitate participation in trade shows and exhibitions, providing businesses with opportunities to showcase their products and meet potential buyers face-to-face.

2.6. Achievement of Required Standards and Making the Company Exportable

  • Compliance with International Standards: Export support services ensure that businesses meet the necessary product standards and certifications required for international trade, such as ISO certifications, CE markings, or health and safety standards.
  • Export Documentation: Assisting in the preparation of crucial export documents, such as certificates of origin, bills of lading, commercial invoices, and packing lists.
  • Product Certification and Testing: Facilitating product testing and certification processes to ensure compliance with the regulatory requirements of the target market.

2.7. Sample Selection and Price Negotiation

  • Product Sampling: Before confirming an export order, buyers often request samples of the product. Export support services assist in selecting the most appropriate samples to showcase quality, packaging, and product variations.
  • Price Negotiation: Expert negotiators assist businesses in setting competitive prices while considering factors such as international shipping costs, tariffs, taxes, and market demand. They help businesses strike the right balance between profitability and competitiveness in the foreign market.

2.8. Pre-Shipment Inspection

  • Quality Control: Prior to shipping, a thorough inspection of the goods is conducted to ensure they meet the buyer’s specifications and quality standards. This is a critical step in preventing disputes or returns.
  • Third-Party Inspection Services: Many export support providers work with third-party inspection agencies to verify that the goods are ready for export. These inspections may include product testing, visual checks, and document verification.

2.9. Exporting Goods

  • Logistics and Shipping: Coordinating the transportation of goods, including selecting the most cost-effective and reliable shipping methods (sea, air, or land). Export support services often partner with logistics providers to manage the shipping process.
  • Customs Clearance: Ensuring that the goods clear customs smoothly in both the exporting and importing countries. This involves the preparation of customs documentation, tariff management, and compliance with local regulations.
  • Insurance and Risk Management: Providing guidance on securing insurance for exported goods to protect against damage, theft, or loss during transit.

2.10. Post-Export Follow-Up and Support

  • Customer Feedback and Relationship Building: After goods are delivered, maintaining communication with the buyer is essential. Export support services assist in gathering feedback, addressing any concerns, and nurturing long-term relationships with international clients.
  • Expansion Strategies: Once initial exports are successful, export support services may help businesses explore additional opportunities in the same market or expand into new regions.

 

These detailed export support services, offered by Trade & Investment Bangladesh (TIB), provide a robust framework to help businesses grow internationally, ensuring that every step of the export process is professionally managed, from market identification to successful delivery of goods.

What, How, and Whom of TIB’s Export Support Services

What, How, and Whom of TIB’s Export Support Services

3. How TIB Provides Export Support

Trade & Investment Bangladesh (TIB) offers a comprehensive and structured approach to export support, ensuring that businesses are fully prepared for international trade. Each step is designed to help companies navigate the complexities of exporting, from initial market research to the final delivery of goods. Here’s a detailed breakdown of TIB’s step-by-step export support process:

 

3.1. Initial Consultation and Needs Assessment

  • Understanding Client Goals: TIB begins by holding a detailed consultation with the business to understand its products, goals, and target markets. This helps TIB tailor its services to the specific needs of the business.
  • Business Evaluation: TIB evaluates the business’s current export readiness, including operational capacity, product exportability, and compliance with international standards.

 

3.2. Export Market Identification

  • Market Research: TIB conducts thorough research to identify potential international markets that have demand for the company’s products. This involves analyzing market size, competition, economic conditions, and trade regulations in different countries.
  • Market Feasibility: A feasibility study is conducted to ensure that the identified markets are viable options for the business, considering factors like import restrictions, tariffs, and buyer preferences.
  • Strategic Market Selection: Based on the research, TIB helps the business select the most promising markets for expansion.

 

3.3. Exportability Assessment and Prior Preparations

  • Product Readiness: TIB assesses whether the business’s products meet the specific standards and regulatory requirements of the target market. This might include modifications to product specifications, labeling, or packaging.
  • Compliance Guidance: TIB ensures that the business complies with local and international trade regulations, export licenses, and certifications required for market entry.
  • Operational Preparation: TIB helps the business prepare its production and supply chain to meet the demands of international buyers, ensuring smooth operations and fulfillment of orders.

 

3.4. Identification of Potential Buyers

  • Targeted Buyer Search: Using its network and databases, TIB identifies potential buyers, importers, and distributors in the target market.
  • Buyer Screening: Each potential buyer is vetted for credibility, financial stability, and reliability to minimize risks.
  • Custom Buyer Lists: TIB provides the business with a customized list of buyers who match their product category and export objectives.

 

3.5. Approaching Buyers Over Email

  • Professional Outreach: TIB assists in drafting and sending professional, culturally sensitive emails to introduce the product and initiate contact with potential buyers.
  • Ongoing Communication Support: TIB provides guidance on how to maintain effective email communication, ensuring timely responses and effective follow-ups.
  • Negotiation Support: TIB helps businesses negotiate terms, prices, and conditions with potential buyers via email and other digital channels.

 

3.6. Virtual and Physical Meetings

  • Virtual Meetings: To save time and resources, TIB organizes virtual meetings between the business and potential buyers. These meetings allow for product presentations, discussions on pricing, and initial negotiations.
  • Cultural Sensitivity and Negotiation Tactics: TIB provides businesses with insights on cross-cultural communication and negotiation techniques to enhance the chances of success in virtual or physical meetings.
  • Trade Show Participation: TIB may also arrange for businesses to participate in international trade shows, where they can meet buyers in person, showcase their products, and forge partnerships.

 

3.7. Achievement of Required Standards and Making the Company Exportable

  • Standards Compliance: TIB ensures that the business achieves compliance with international product standards, such as ISO certifications, CE markings, and country-specific safety regulations.
  • Export Documentation: TIB assists businesses in preparing and acquiring all necessary documentation for exports, including certificates of origin, commercial invoices, and shipping documents.
  • Product Certification and Testing: TIB helps businesses through the process of product testing and certification to meet the regulatory standards of the target market.

 

3.8. Sample Selection and Price Negotiation

  • Sample Selection: Before finalizing a deal, TIB assists businesses in selecting appropriate product samples to send to potential buyers. The samples showcase product quality, packaging, and design, allowing buyers to make informed decisions.
  • Price Negotiation: TIB provides expert support during price negotiations, ensuring that businesses set competitive and profitable prices. TIB takes into account factors like shipping costs, tariffs, taxes, and the buyer’s budget to arrive at mutually beneficial terms.

 

3.9. Pre-Shipment Inspection

  • Quality Assurance: TIB arranges pre-shipment inspections to ensure that the goods meet the buyer’s specifications in terms of quality, quantity, and packaging. This is essential to prevent disputes and returns.
  • Third-Party Inspections: For an added layer of verification, TIB can coordinate with third-party inspection agencies to certify that the products are export-ready and meet international standards.

 

3.10. Exporting Goods

  • Logistics and Shipping Management: TIB helps businesses coordinate the logistics of shipping, including choosing the most reliable and cost-effective transport options (sea, air, or land).
  • Customs Clearance: TIB ensures smooth customs clearance in both the exporting and importing countries by preparing accurate and complete customs documentation.
  • Risk Management and Insurance: TIB advises businesses on securing insurance for the goods, protecting them against risks such as damage, theft, or loss during transportation.

 

3.11. Post-Export Follow-Up and Client Support

  • Maintaining Buyer Relationships: After the goods have been delivered, TIB helps businesses maintain communication with the buyer, gathering feedback and addressing any concerns to ensure customer satisfaction.
  • After-Sales Service: TIB may assist businesses in offering after-sales services, such as handling warranty claims, product maintenance, or technical support.
  • Expansion Strategy: Once a successful export transaction is completed, TIB helps businesses plan their next steps, whether that involves expanding into new markets or increasing their presence in the current one.

 

3.12. Ongoing Export Consultancy

  • Continuous Support: TIB provides ongoing support to businesses as they grow their export operations, offering strategic advice on market trends, compliance updates, and opportunities for expansion.
  • Custom Solutions: TIB tailors its export support services to the unique needs of each client, whether they are exporting for the first time or looking to scale up their international trade activities.

 

TIB’s export support services offer a full suite of solutions, taking businesses from initial market research all the way through to the final delivery of goods and beyond. By offering expert guidance at every step of the export process, TIB ensures that businesses can confidently and successfully enter new markets, navigate challenges, and grow their international presence.

4. Whom Are These Services For?

Trade & Investment Bangladesh (TIB)’s export support services are designed for businesses across a wide range of industries, particularly those producing exportable goods and services from Bangladesh. With the country’s rich and diverse export potential, TIB’s services cater to small, medium, and large enterprises that are seeking to expand their reach into global markets. Below are the key exportable product and service sectors in Bangladesh that benefit from TIB’s comprehensive export support:

 

4.1. Textiles and Ready-Made Garments (RMG)

  • Overview: The textile and RMG sector is Bangladesh’s largest export industry, accounting for over 80% of the country’s export earnings. Products include t-shirts, shirts, trousers, knitwear, sweaters, and denim.
  • Export Support Needs: TIB assists businesses in this sector with market research, compliance with international labor and environmental standards, buyer identification, and logistics management. Additionally, TIB supports businesses in achieving certifications like OEKO-TEX and Fair Trade, which are often required by international buyers.

 

4.2. Jute and Jute Products

  • Overview: Bangladesh is one of the world’s leading producers of jute and jute-based products, such as jute bags, ropes, and rugs. The eco-friendly nature of jute has increased global demand, especially in markets focused on sustainable products.
  • Export Support Needs: TIB offers support in accessing environmentally conscious markets and achieving certifications like Global Organic Textile Standard (GOTS). Additionally, TIB assists with buyer outreach, sample selection, and customs clearance for these products.
  • Promotional Services: TIB can promote jute bags through digital platforms as part of its Jute Bag Procurement & Export Services.

 

4.3. Leather and Leather Goods

  • Overview: Bangladesh is a major exporter of leather and leather goods, including shoes, handbags, wallets, and belts. The country is known for producing high-quality leather at competitive prices.
  • Export Support Needs: TIB provides businesses in this sector with help in achieving certifications (e.g., Leather Working Group), ensuring compliance with international standards (such as REACH), and connecting them with buyers in Europe, North America, and beyond. The services also include product sampling, price negotiation, and pre-shipment inspections.

 

4.4. Pharmaceuticals

  • Overview: Bangladesh’s pharmaceutical industry has grown significantly, with the country exporting medicines to over 150 countries. The industry is recognized for its affordable yet high-quality generic drugs, vaccines, and medical supplies.
  • Export Support Needs: TIB helps pharmaceutical companies navigate the regulatory requirements of foreign markets, particularly in obtaining certifications like WHO-GMP (World Health Organization Good Manufacturing Practices) and ensuring compliance with FDA and EMA standards. TIB also assists with product registration and market entry strategies in developing and developed countries.

 

4.5. Information and Communication Technology (ICT) and Software

  • Overview: The ICT sector in Bangladesh, including software development, IT-enabled services, and business process outsourcing (BPO), is growing rapidly. Bangladesh is positioning itself as a hub for ICT exports, including custom software, mobile applications, and digital services.
  • Export Support Needs: TIB supports ICT companies in identifying overseas clients, participating in international ICT trade shows, and navigating the complexities of exporting services. TIB helps with legal documentation, contract negotiations, and digital marketing to promote these services internationally.

 

4.6. Agriculture and Agro-Processing

  • Overview: Bangladesh’s agricultural sector exports a variety of products, including fruits (mango, jackfruit), vegetables, seafood (shrimp, fish), and processed food items (spices, sauces, snacks). The country also exports tea, particularly green tea, which is growing in demand in international markets.
  • Export Support Needs: TIB helps agricultural exporters comply with sanitary and phytosanitary standards, particularly in markets like the EU, USA, and Middle East. TIB also facilitates product sampling, buyer negotiations, and logistics planning for fresh produce and processed goods.
  • Tea Sourcing Service: TIB offers a dedicated tea sourcing service, helping foreign importers connect with premium Bangladeshi tea suppliers.

 

4.7. Frozen Foods and Seafood

  • Overview: Bangladesh is a leading exporter of frozen foods, including shrimp, prawns, and fish (hilsa, pangasius). The seafood industry plays a significant role in the country’s exports.
  • Export Support Needs: TIB offers support in identifying international buyers and ensuring compliance with the stringent quality and hygiene standards required in the seafood industry. This includes certifications like the Marine Stewardship Council (MSC) and compliance with HACCP standards. TIB assists with pre-shipment inspections, packaging, and labeling for the frozen food market.

 

4.8. Ceramics and Porcelain

  • Overview: Bangladesh exports high-quality ceramic tableware, tiles, and sanitary ware to markets around the world. The country has gained a reputation for producing durable and aesthetically appealing ceramic products.
  • Export Support Needs: TIB provides market intelligence, connects businesses with potential buyers, and assists with shipping logistics. TIB also helps companies ensure that their products meet safety and environmental standards in international markets.

 

4.9. Furniture

  • Overview: The furniture industry in Bangladesh is emerging as a significant export sector, producing wooden, metal, and plastic furniture for homes, offices, and schools.
  • Export Support Needs: TIB assists furniture manufacturers with market entry strategies, identifying potential distributors and retail chains abroad, and ensuring that their products comply with international safety and environmental regulations. TIB also helps with price negotiations and logistics planning.

 

4.10. Plastic and Packaging Products

  • Overview: Bangladesh produces a wide range of plastic products, including packaging materials, household items, and industrial components, which are in demand globally.
  • Export Support Needs: TIB assists businesses in accessing foreign markets, achieving the necessary certifications, and complying with environmental regulations. TIB also provides logistics support and helps with pricing strategies for these products.

 

4.11. Home Textiles

  • Overview: Bangladesh is also known for exporting home textiles, such as bed linens, towels, and curtains. These products are popular in both developed and developing countries for their quality and affordability.
  • Export Support Needs: TIB helps businesses in this sector identify potential buyers, comply with safety and quality standards (such as OEKO-TEX), and manage the logistics of international trade. TIB also assists with negotiations and market entry strategies.

 

4.12. Handicrafts and Traditional Products

  • Overview: Bangladesh’s rich cultural heritage has led to the production of a variety of handicrafts, including handwoven fabrics, pottery, bamboo products, and traditional clothing (e.g., jamdani saris).
  • Export Support Needs: TIB supports artisans and businesses in promoting their handmade products to global markets, providing assistance with online platforms, trade shows, and buyer outreach. TIB also offers guidance on pricing, shipping, and ensuring the authenticity of these products.

 

4.13. Shipbuilding

  • Overview: Bangladesh has a growing shipbuilding industry, exporting vessels like cargo ships, tankers, and fishing boats to international buyers, particularly in Europe and Asia.
  • Export Support Needs: TIB assists shipbuilders with market research, international compliance (e.g., IMO standards), and contract negotiations. TIB also helps coordinate logistics for large-scale exports and ensures proper documentation.

 

TIB’s export support services are invaluable for businesses across a wide array of sectors, from traditional industries like textiles and agriculture to emerging fields like ICT and shipbuilding. Whether you are a small business or a large enterprise, TIB offers tailored solutions to help you identify markets, reach buyers, and successfully navigate the complexities of international trade. With Bangladesh’s diverse and growing export landscape, TIB’s support enables businesses to thrive in the global market.

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5. Why Choose TIB for Export Support?

Trade & Investment Bangladesh (TIB) offers a comprehensive range of export support services tailored to the specific needs of businesses in Bangladesh. Whether you are a small business owner new to exporting or an established company looking to expand into new markets, TIB provides the expertise, resources, and hands-on support necessary to help you succeed. Below is an in-depth explanation of the services, benefits, and values TIB brings to its clients through its Export Support Services.

 

5.1. Comprehensive Export Readiness Evaluation

  • Service: TIB conducts a thorough evaluation of your business’s export readiness, assessing your products, capacity, and compliance with international standards.
  • Benefits: This ensures that your company is fully prepared for international trade, reducing the risks of costly mistakes or compliance issues.
  • Value: By addressing weaknesses in your business model early, TIB helps you build a strong foundation for successful exports, ensuring you meet the requirements of your target markets.

 

5.2. Export Market Identification

  • Service: TIB identifies promising international markets for your products, based on detailed market research that includes analysis of competition, demand, import regulations, and tariffs.
  • Benefits: With TIB’s market research, you can target the right markets with confidence, avoiding markets with high entry barriers or low demand.
  • Value: TIB ensures your business focuses on high-potential markets, saving time and resources while maximizing export opportunities.

 

5.3. Product Exportability Assessment and Preparation

  • Service: TIB assesses your product’s exportability, ensuring it meets international standards, certifications, and regulatory requirements.
  • Benefits: You gain expert advice on necessary adjustments to product quality, packaging, labeling, and compliance, reducing the likelihood of rejections at customs or by buyers.
  • Value: This service ensures that your product is export-ready, helping you avoid costly delays and rejections, and enhancing your reputation as a reliable exporter.

 

5.4. Identification of Potential Buyers

  • Service: TIB uses its network and database to identify potential buyers, importers, and distributors in the target market.
  • Benefits: Instead of spending months on finding reliable buyers, you receive a curated list of potential partners, saving time and reducing the risk of engaging with unreliable or fraudulent buyers.
  • Value: Access to vetted buyers significantly increases the likelihood of closing deals quickly, boosting your sales potential in new markets.

 

5.5. Professional Outreach and Buyer Engagement

  • Service: TIB helps draft professional outreach emails and engages buyers on your behalf through email, virtual meetings, and physical meetings where applicable.
  • Benefits: This service ensures that you approach buyers with well-crafted, culturally appropriate messages that increase the chances of a positive response and fruitful negotiations.
  • Value: TIB’s expertise in buyer engagement and negotiation tactics enhances your credibility and increases the likelihood of building long-term business relationships.

 

5.6. Support in Virtual and Physical Meetings

  • Service: TIB arranges virtual and in-person meetings between you and potential buyers, offering guidance on negotiation tactics and cultural considerations.
  • Benefits: TIB’s support helps you conduct effective meetings, close deals, and form solid business relationships without having to worry about logistics or communication barriers.
  • Value: Whether it’s a virtual meeting or a face-to-face interaction, TIB’s involvement ensures smoother communication and a better understanding between you and the buyer, leading to faster decision-making and deal closures.

 

5.7. Standards Compliance and Certification Support

  • Service: TIB guides you through the process of meeting international product standards and certifications, such as ISO, CE markings, and FDA requirements.
  • Benefits: By achieving these certifications, your products become eligible for a wider range of markets and buyers who demand certified quality and compliance.
  • Value: Having certified products increases your marketability and competitiveness, giving you an edge over competitors who may not meet these standards.

 

5.8. Sample Selection and Price Negotiation

  • Service: TIB assists in selecting the right product samples for buyers and supports price negotiations to ensure you strike profitable yet competitive deals.
  • Benefits: This service ensures that the samples represent your product quality accurately and that the price negotiations are in your favor while maintaining buyer interest.
  • Value: By getting the sample selection and pricing right, TIB helps you win buyer confidence early in the process, facilitating quicker sales conversions.

 

5.9. Pre-Shipment Inspection and Quality Assurance

  • Service: TIB arranges for pre-shipment inspections to ensure that the goods meet the buyer’s quality and quantity requirements before being shipped.
  • Benefits: This helps you avoid post-shipment disputes, returns, or penalties due to quality issues, ensuring smoother transactions and greater buyer satisfaction.
  • Value: By ensuring product quality through inspection, you can build trust with buyers, which leads to repeat business and positive reviews.

 

5.10. Logistics and Shipping Management

  • Service: TIB manages the logistics of shipping, ensuring the safe, timely, and cost-effective delivery of goods to your buyers.
  • Benefits: TIB’s expertise in handling logistics helps you avoid common pitfalls such as delays, customs issues, and inflated shipping costs.
  • Value: With TIB handling logistics, you can focus on your core business while ensuring that your goods are delivered efficiently and in good condition.

 

5.11. Customs Clearance and Documentation

  • Service: TIB helps you prepare all necessary export documentation and ensures smooth customs clearance in both Bangladesh and the destination country.
  • Benefits: This service eliminates the risk of delays, penalties, or rejections at customs due to incomplete or incorrect documentation.
  • Value: By streamlining the customs process, TIB minimizes the administrative burden on your business and ensures that your shipments move smoothly across borders.

 

5.12. Risk Management and Export Insurance

  • Service: TIB advises you on risk management strategies, including securing export insurance to protect your goods against loss or damage during transit.
  • Benefits: This service protects your investment and gives you peace of mind, knowing that potential losses are covered.
  • Value: Export insurance mitigates the risks involved in international trade, helping you secure your profit margins even in the face of unforeseen challenges.

 

5.13. After-Sales Support and Buyer Relations Management

  • Service: TIB provides after-sales support, helping you maintain buyer relationships through ongoing communication, feedback gathering, and problem resolution.
  • Benefits: This ensures that buyers remain satisfied with your products and services, increasing the likelihood of repeat business and long-term partnerships.
  • Value: By maintaining strong relationships with buyers, TIB helps you build a loyal customer base and generate more consistent sales over time.

 

5.14. Ongoing Export Consultancy and Strategic Guidance

  • Service: Even after the initial export, TIB continues to offer strategic advice, market updates, and support for expanding into new markets or scaling existing operations.
  • Benefits: This ensures that your business stays competitive in global markets, adapting to new trends, regulations, and opportunities as they arise.
  • Value: With TIB’s continuous consultancy, your business can grow sustainably and take advantage of new export opportunities with confidence.

 

TIB’s Export Support Services provide a holistic solution for businesses seeking to expand their operations into international markets. By offering end-to-end support, from market research and buyer identification to logistics and after-sales support, TIB ensures that your business is well-prepared to succeed in the global marketplace. Choosing TIB means gaining access to expert advice, reliable networks, and a deep understanding of the export process, all of which translate into tangible benefits for your business, including reduced risks, higher profits, and long-term success.

6. Contact Details of TIB:

Here are the contact details for Trade & Investment Bangladesh (TIB):

7. Closing Remarks:

Trade & Investment Bangladesh (TIB) is more than just an export support provider; it is your trusted partner in navigating the complexities of global trade. With an in-depth understanding of international markets and a wide range of tailored services, TIB empowers Bangladeshi businesses to confidently step onto the global stage. From identifying the right markets and ensuring product readiness to building strong buyer relationships, TIB offers end-to-end solutions that simplify and streamline the export process.

 

By choosing TIB, businesses gain access to expert guidance at every stage of the export journey. Our team of experienced professionals ensures that your business not only meets international standards but also excels in the competitive global marketplace. With our comprehensive support, you can focus on what you do best – delivering quality products – while we handle the intricate details of exporting.

 

Let TIB open the doors to new opportunities for your business. With our expertise, dedication, and commitment to your success, we truly are your gateway to global markets. Trust in TIB to help you achieve international growth and build long-term, profitable relationships across the world.